Industry News

TMCNet:  Animal Supply Company Launches Digital Solution to Connect Independent Pet Retailers with Online Shoppers

[March 29, 2019]

Animal Supply Company Launches Digital Solution to Connect Independent Pet Retailers with Online Shoppers

Today, Animal Supply Company (ASC) announced that it's launching Animal Supply Connect, a digital eFulfillment and delivery solution to connect independent pet retailers with their shoppers. Pet shoppers will be able to browse and purchase through retailers' online stores, and ASC (News - Alert) will fulfill the order from one of its 10 eCommerce warehouses using its smart logistics technology. Products will typically be delivered within two business days.

"Our priority is helping the independent pet channel compete in a dynamic market. That means focusing on operational excellence and developing innovative solutions to make business simple," said Don McIntyre, Chief Executive Officer. "Connect takes the hassle out of servicing the online shopper by caring for eCommerce logistics and providing the rapid delivery services consumers expect."

Head of Digital, Angela Spears, added, "No one is more knowledgeable about quality products, nutrition and the family pet than independent pet retailers. Online shopping presents the next frontier for retailers to best serve pet shoppers who want a blend of in-store and online experiences. There is a world of possibilities for the retailer that is rooted locally, yet able to reach beyond traditional walls. Our mission is to use our talented digital team, and best-in-class technology partners, to help us think differently about ways we can help them chieve the possible. Access to technology levels the playing field in an ecosystem that has been dominated by Amazon and Chewy.com."


Animal Supply Connect is just one of the digital solutions ASC has recently brought to market to support retail customers. Last year, Animal Supply Company introduced a new retail website and mobile app. The website provides a modern, integrated user experience powered by a new national best-in-class eCommerce platform, which is unprecedented in the pet industry. The first version of the mobile app launched with game-changing features such as search by scanning a barcode, connected ordering between web and app, custom shopping lists and order tracking.

Innovation is a cornerstone to ASC's strategic plan and supported by its new owners. In February 2019, Animal Supply Company announced that Summit Partners ("Summit") and certain funds managed by Goldman Sachs Asset Management, L.P. ("Goldman Sachs") had acquired a majority stake in the Company. Summit and Goldman Sachs have provided significant operating and growth capital investment to support the execution of ASC's strategic plan for future growth.

For more information on Animal Supply Company, visit: www.animalsupply.com.

About Animal Supply Company®

Animal Supply Company is the national leader in Local Everywhere® pet food and supplies distribution serving retailers throughout the United States and the Caribbean. Animal Supply Company's mission is to share our passion for animals through trusted partnerships that connect the brands and customers we serve to those who love pets. We envision a world where every pet is happy, healthy, and safe, and we work through our employees, customers, and vendors to realize this goal. Animal Supply Company operates 21 facilities, of which 10 offer eCommerce fulfillment and employs approximately 1,200 people. The company has 7,000+ independent retail customers who operate more than 15,000 retail outlets distributing pet food and supplies.


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