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TMCNet:  SUEZ launches the UK's first Self-Service Waste Management Customer Pricing Tool with Mendix

[June 04, 2019]

SUEZ launches the UK's first Self-Service Waste Management Customer Pricing Tool with Mendix

BOSTON, June 4, 2019 /PRNewswire/ -- Mendix, a Siemens business and the global leader in no-code/low-code application development for the enterprise, today announced that SUEZ, one of the leading waste management and water treatment companies globally, has successfully deployed the SUEZ eCommerce Portal—the first customer pricing tool in the United Kingdom to enable instant, fully transparent, self-service quotes for waste management.

Developed in less than three months using the Mendix low-code platform, the SUEZ eCommerce Portal replaced the company's door-to-door sales effort. This customer-facing application has already driven new business revenue in excess of £500,000 and reduced the cost of customer acquisition by 20 percent.

Guided by a customer's postcode, the SUEZ eCommerce Portal interfaces with SUEZ's core data and pricing models to instantly provide customers with accurate, executable quotes.

SUEZ utilized the Mendix platform's intuitive, visual development capabilities to integrate its business and IT teams on the collaborative effort. With their combined expertise, the team built the new application at record speed.

With this application, SUEZ joins with other global innovators, led by the UN's United Smart Cities initiative, that are integratin data-driven technology with waste management services to optimize sales infrastructure and fleet operations to achieve zero waste and reduced carbon emissions.

"Our mission is to live in a society where there is no more waste," said Matt Rogers, chief information officer for SUEZ's UK business. "Now, we are not only using low-code technology to minimize the impact of waste on the environment, but we are also eliminating it from our own internal systems and processes. The complexity of looking after 10,000 postcode sectors across the country, each with different strategies for every single waste type, means there's literally millions of possibilities in our pricing engine. We couldn't find a product that addressed our unique requirement to customise our pricing data to map across different geographic locations, so we had to develop it."

SUEZ repurposes 8.5 million tons of materials and produces over 1.1 million megawatt hours of renewable energy from waste in the UK every year. By being able to create easily reusable assets that can be shared across the organization, SUEZ intends to extend the use of the Mendix platform to develop more industry-leading applications to help reduce the environmental impact of waste materials in the near-future.

"Where there's a gap in our application portfolio, we're able to use low-code to bring new ideas to market a lot quicker," said Rogers. "We're now able to bring to life projects that would have never been born without using the right technology. With low-code-empowered rapid application development, any employee who has an idea to improve the business can make it happen."

"Proving the value of IT investments to the board can be an arduous task for any CIO," said Derek Roos, CEO at Mendix. "Using low-code technology that enables any team to contribute to the software development process is one way to achieve results quickly. SUEZ, at the forefront of a seemingly traditional industry, has taken a giant leap in their digital journey that not only helps customers get the vital information they need to make an informed choice but enables SUEZ to expand its offering in the UK and service more customers at a much lower cost than previously possible."

For more information about how Mendix can help transform your business, please visit

About Mendix
Mendix, a Siemens business and the global leader in no-code/low-code application development for the enterprise, is fundamentally reinventing the way applications are built in the digital enterprise. With the Mendix no-code/low-code platform, enterprises can 'Make with More,' by broadening an enterprise's development capability to conquer the software development bottleneck; 'Make it Smart,' by making apps with rich native experiences that are intelligent, proactive, and contextual; and 'Make at Scale,' to modernize core systems and build large app portfolios to keep pace with business growth. The Mendix platform is built to promote intense collaboration between business and IT teams, and dramatically accelerate application development cycles, while maintaining the highest standards of security, quality, and governance — in short, to help enterprises confidently leap into their digital futures. Mendix's 'Go Make It' platform has been adopted by more than 4,000 leading companies around the world.

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