[February 20, 2017] |
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Shopgate Joins Salesforce Partner Program to Drive Customer Success with Salesforce Commerce Cloud
Shopgate
today announced that it has joined the Salesforce Partner Program in
support of Salesforce Commerce Cloud, the fastest path to unified
commerce. Commerce Cloud enables brands to provide personalized
experiences for shoppers that span web, mobile, social and in-store. And
now, as part of the world's #1 CRM platform - Salesforce - brands can
deliver completely unified experiences for customers that extend beyond
commerce to include marketing, customer service and more.
Shopgate is a comprehensive mobile commerce platform that enables
retailers to launch mobile websites, and native iOS and Android (News - Alert) apps, to
help Commerce Cloud customers achieve improved customer retention rates,
while increasing lifetime customer value, boosting conversion rates and
driving revenue.
Benefits of the Shopgate system include:
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Single system management removes the headache of managing a separate
eCommerce site thanks to Shopgate's seamless integration with a
retailer's existing Commerce Cloud account.
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Advanced push notification capabilities including user segmentation to
proactively engage users wherever they go.
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Real-time updates put marketers and merchandisers in control of the
look and feel of their mobile experience.
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Access to Shopgate's comprehensive widget library. Merchants can
create cost-effective custom designs, make real time content updates,
highlight promotions and more.
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Comprehensive SaaS (News - Alert) model, with no transaction fees, Shopgate provides
quick-to-market deployment, continuous maintenance, and regular
releases of new features and app upgrades.
The Salesforce Partner Program is the industry's largest "born in the
cloud" partner program, empowering consultants, ISVs, VARs, agencies and
other partners to drive customer success using the Salesforce Customer
Success Platform. Through a combination of business, technology and
marketing benefits, and the world's largest business app marketplace -
the AppExchange - the Salesforce Partner Program helps partners o all
sizes and industries build successful businesses that leverage the
Salesforce platform.
Comments on the News
"We are pleased to partner with Salesforce, giving their merchants the
ability to improve customer loyalty and increase conversion rates with
our cutting-edge mobile shopping platform. They believe, as we do, that
retailers should spend their time focusing on delivering best-in-class
mobile experiences, and less on managing technology," said Marc Biel,
CEO, Shopgate, "While the larger eCommerce industry places a heavy
emphasis on new customer acquisition, we focus on customer retention, as
it costs five times more to acquire a new customer than to retain one."
"Everything and everyone is becoming more connected and smarter than
ever before," said Alan Bunce, VP of Product Marketing, Salesforce. "By
joining the Salesforce Partner Program in support of Commerce Cloud,
Shopgate is joining the world's largest community of born-in-the-cloud
partners who are committed to innovating on the Salesforce platform and
driving customer success."
Additional Resources
About Shopgate:
Shopgate's leading SaaS platform provides retailers a complete mobile
commerce solution that improves customer retention, while boosting
conversion rates and revenue. The Shopgate platform allows online
retailers to easily create, maintain and optimize native apps and mobile
websites for the iPhone (News - Alert), iPad, Android smartphones and tablets. Shopgate
uses cutting-edge marketing features such as one-click payments, mobile
coupons and advanced push notifications to help merchants connect with
consumers on the go. Shopgate is headquartered in Austin, TX and has a
team of more than 200 employees in Europe and the U.S. Learn more at: www.shopgate.com/en/.
About Salesforce Commerce Cloud
The Salesforce Commerce Cloud empowers retailers to unify customer
experiences across all points of commerce, including web, social, mobile
and store. From shopping to fulfillment to customer service, the
Commerce Cloud delivers 1-to-1 shopping experiences that consistently
delight customers, driving increased engagement, loyalty and conversion.
With embedded predictive intelligence and a robust partner ecosystem,
the Commerce Cloud helps retailers deliver superior customer experiences
for retailers, from planning to launch and beyond.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170220005077/en/
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