[January 10, 2019] |
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SmartAssistant Merges with eCommerce Solutions Provider Zoovu
SmartAssistant, the leading artificial intelligence (AI) digital sales
assistant platform, today announced that it has merged with Zoovu,
a SaaS (News - Alert) solution provider suited to help brands deliver more engaging,
intuitive and informative shopping experiences. In addition to providing
liquidity for selling shareholders, Zoovu is investing capital to
support organic growth and strategic acquisitions within the U.S. market.
Building on five years of customer success, Zoovu has been a pioneer in
the AI digital sales assistant space, helping organizations of all sizes
- including Amazon, Canon (News - Alert) and Coty - to better understand their
customers' wants and needs via a unique conversational experience.
Zoovu's technology leverages behavioral and product analytics to "learn"
consumer interaction patterns with the goal of solving the "I-want
moment" - the point in time when customers make their purchase decision.
Ultimately, this allows consumers to find their optimal products, while
providing improved average order value (AOV) and reduced returns for
brands.
"Since Zoovu's founding, our mission has been to enablebalanced,
two-way engagement between brands and consumers by making the digital
shopping experience more conversational, convenient and personalized,"
said Rob Mullen, CEO of Zoovu. "We remain steadfast in this goal and our
merger with SmartAssistant reflects our desire to keep pace with
shoppers' broadening and dynamic expectations, while also driving the
engagement economy for brands via our advanced AI algorithms and
comprehensive data sets."
In 2018, Zoovu saw continued growth in the U.S., EMEA and APAC markets.
Looking ahead, Zoovu expects to continue to increase market share and
acquire new customers that span both household names and emerging brands.
"Zoovu and SmartAssistant complement one another naturally, and
together, we have a ripe opportunity to influence traditional consumer
behavior, while better humanizing brands' digital presences with our
technology suite," continued Mullen.
To learn more about Zoovu's proprietary technology and the engagement
economy, please visit http://www.zoovu.com.
About Zoovu: Zoovu's mission is
to humanize the digital engagement experience. We engage and advise
millions of consumers every day to help them find the perfect products
and services. As a data-first and AI-centric company, Zoovu leverages
all of today's digital touchpoints to enable authentic 1-1
conversations. We empower brands to truly understand their customers and
help deliver incredible brand engagement by asking questions. Zoovu has
trained digital assistants across 300+ categories, including consumer
electronics, healthcare, banking and telecommunications, and is used by
over 150 premium brands and retailers in over 80 countries and across
more than 40 different languages. To find out more visit www.zoovu.com
View source version on businesswire.com: https://www.businesswire.com/news/home/20190110005622/en/
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